Quotes

1. “ If you get connected to a rude Wells Fargo representative, hang up. Some people - as with any organization - are lazy and try to get by doing the minimum. Please do not apply that same label to all of us. I, for one, take pride in what I do, and go out of my way to get customer's problems solved. ”

2. “ Social Media Marketing: An Hour a Day ”

Topics Mentioned

• Microsoft
• Dell
• Forrester Research
• CRM
• American Marketing Association
• USA Today