1. Past Is Prologue

    destinationCRM.com (Dec 1 2011)

    1. We look at the major events of this year for hints of what's to come. By Marshall Lager For the rest of the December 2011 issue of CRM magazine please click here Bookmark and Share Print Version Page 1 Tweet Welcome to CRM magazine's annual debriefing, 2011-2012 edition. Every year, we examine occurrences and trends that we've seen to get a final assessment of where things stand in our industry and place a capstone. Doing this also lets us (and you, our readers) perform a level (Read Full Article)

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