Yet Again, the Simplest Things Win in Customer Service - The Home Of Peter Shankman - Version 2

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Yet Again, the Simplest Things Win in Customer Service

The Home Of Peter Shankman (Jan 25 2012) Social Media Trends
1. I’ve said it before – We’re don’t currently live in a world that regularly expects excellent customer service. In fact, with each passing generation, the customer service bar is actually lowered a bit more. Example: In the 50s, you’d drive into a gas station, and four uniformed attendants would rush over, each handling a different chore, from checking your oil, to pumping your gas, to cleaning your windows, and other basic automobile tasks. It was simply what was done. Can you imagine that? Four guys, waiting for you to drive in, and actually running to service you ... (Read Full Article)
  
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