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Case Study: Nonprofit Orgs Whisper Tweet Somethings via a Comcast-Supported Social Media Training Program
PR News Online (Jul 12 2010) Social Media Trends
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Company: Comcast Timeframe: Feb. 2008-Present Comcast, the cable services giant based in Philadelphia, has a reputation for being a leader in social media in the customer service space. The Comcast Cares Twitter account is widely known for providing personal and often instant feedback to customer concerns... (Read Full Article)
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